Frequently Asked Questions

Here we’ve answered some of the FAQs we are often asked. We do answer these questions and many more in our prospectus, which you can download below or ask at pre-school and we’ll provide you with a copy. Please do feel free to get in touch with us with any questions or queries you may have – even if you think it’s a ‘silly question’ ask away – we know that pre-school is a big step for you and your child and we’re happy to put your mind at rest.

What age do you take children at the pre-school?

We provide care and education for young children between the ages of 2 ½ years
and 4 years 11 months.

What are your opening hours?

We open 8.30am to 11.30am for morning sessions Monday to Friday. We open 12pm to 3pm for afternoon sessions Monday to Friday, except Tuesday afternoons, when we are closed. We do have flexible opening hours so there is 15 minutes leeway from the opening time each session. All day care is offered on Mon, Wed, Thurs, Fri from 8.30am to 3pm.

Are you open during school holidays?

No, we only open during term times for Cambridgeshire.

How many members of staff do you have?

We have 7 members of staff and we welcome parent volunteers to join us.

Can I read your policies and procedures?

Certainly, these are available on the parents’ table each session. Please ask a member of staff to show you.

Why does the pre-school have a committee?

The committee is the employer of the pre-school as it is a registered chairty. The committee need a Chairperson and Vice-Chairperson, Treasurer and Secretary as well as other members to assist with fund-raising etc. The committee meets one evening each month, (if planning an event may meet more regularly). The committee is made up of volunteer parents who give up a few hours to aid the pre-school with fund-raising, requests from the staff, voting on decisions. Without a committee there is no pre-school.

Can I suggest an idea for an activity or fundraising event?

Of course! We welcome input from parents/carers. Please drop us an email or speak to a member of staff.

Do you have a garden?

Yes. In fact we have 2! The small garden has toys, sandpit and water table as well as an outside reading area and playhouse. The larger garden is grassed with a small obstacle course and sensory area, here is also where we plant our flowers, fruit and vegetables. The gardens are enclosed and secure. The children are always supervised.

How much does it cost?

Please contact us for half day / full day session fees, which are payable weekly, monthly or termly in advance. If you child is eligible for 2, 3 and 4 year-old funding, you only pay for sessions over your child’s funded 15 hours per week.

Does my child have to be potty trained to attend pre-school?
No. And don’t worry about accidents either. Please make sure your child has several spare outfits, including socks and pants, in their bag. If your child is in nappies, please make sure spare nappies, nappy bags and wipes are provided. We can’t dispose of nappies, so they will be returned to you in a nappy bag at the end of the session for disposal at home.

Do you offer full day sessions?

All day sessions are offered on Mon, Wed, Thurs, Fri from 8.30am to 3pm.

Can my child have lunch at pre-school?

Yes, only if attending all day. You will need to provide a packed lunch (no peanuts please due to allergies in the setting). We provide milk and water throughout each session, which the children help themselves to, as well as a selection of healthy snacks, such as fruit or breadsticks.

How do I register my child for your pre-school?

To register, please give us a call or email so we can arrange for you to visit and for paperwork to be sent to you.

How do I join your committee?

Committee members are voted in at our AGM each December. All our committee meetings are open, so parents/carers are welcome to attend even if not on the committee. We advertise the meetings at pre-school as well as on our Facebook page. Please get in touch if you would like a copy of our guide for committee members. We hope you decide to come and join our committee, we welcome your support and input.